Carlton Bingo in Dunfermline has been heavily criticised after continuing a bingo game despite an elderly lady suffering what was suspected to be a stroke.
The incident took place at the Carlton Bingo venue at Fife Leisure Park on Thursday evening.
Paramedics were called to the bingo hall around 8pm to treat an elderly woman, believed to be in her 80s, who had collapsed. Carlton Bingo then made the decision to continue the game after she had been taken away. Although the game was halted for a brief period of time, the staff decided to resume play.
One lady in attendance, but wished to remain anonymous said of the incident:
“I thought the whole incident was shocking
“The young woman trying to phone 999 couldn't make herself heard over all the numbers being called out and she was running in and out of the hall trying to tell the emergency services what was happening.
“The hall was stifling hot and a lot of people were struggling to breathe.
“This woman needed medical help but it seemed as though they were more focused on keeping the game going than her wellbeing.
“You would think that her health was more important than a trivial game of bingo.
“The operator had stopped but she was then told by a manager, I think, to keep calling out the numbers.
“I thought it was disgusting.”
The operations manager, Shaun Gibson, told the Dunfermline Press:
“The bingo game was stopped and staff went to assist the customer.
“After speaking with the family members present, we decided to continue with the bingo which is normal practice in unfortunate incidents like this.
“In these situations, we aim to protect the customer’s privacy as best we can and continuing with the bingo is the best way to achieve this.
“This allowed staff to attend to the customer and, under guidance from the ambulance service, make the customer as comfortable as possible until paramedics arrived.
“A member of the family kindly visited the club the following day to inform us that the customer, who took unwell, had been allowed home from hospital and thanked the club for their assistance on the night.”
Should the club have continued the game of bingo or should the game be abandoned?
Let us know what you think in the comments below